ANSWER: Most of the time your question is addressed in your syllabus or class information, so it's recommended you consult your teacher and/or the class information where you sign in to your school's learning management system (for example, Blackboard, Canvas, Moodle, Desire2Learn, etc.). If you don't have a teacher, check the OLI Knowledge Base.
“I already accessed my teacher’s OLI course, but I can’t reach it anymore. OLI won’t let me reset my password.”
ANSWER: Your OLI course is probably not accessed on the OLI website by signing in with an account ID and a password. Please check your school's learning management system (LMS) — such as Blackboard, Canvas, Desire2Learn, etc. — and look for a single sign-on link that takes you directly to your OLI materials without
ANSWER: You can’t earn credit directly from OLI. OLI isn’t a school and doesn’t have teachers. We provide scientifically researched tools and learning materials to help students learn more effectively. OLI offers a few paid courses that include tests, but students are not granted college credit or certification upon completion.
“My teacher is using OLI instead of a textbook, but I don’t have a Course Key. Am I in the right place?”
ANSWER: We're not sure, but you're probably not a Course Key student. Here are the steps we suggest you take to clarify your situation: Consult your teacher and/or your class materials. Do you have a Course Key and instructions for using it? If not, ask your teacher for help. Instead of Course Keys, some