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“My question isn’t listed here, but I still need help.”
Most of the time your question is addressed in your syllabus or class information, so it’s recommended you consult your teacher and/or the class information where you sign in to your school’s learning management system (for example, Blackboard, Canvas, Moodle, Desire2Learn, etc.).
If you don’t have a teacher, check the OLI Knowledge Base. If you still cannot find an answer to your question, use the “New support ticket” process to email OLI Support.