CollaborativeU

Learning objectives by module

Unit 2: Introduction and Getting to Know Your Team

Module 1: Introduction: Meet Your Booth Team

• Recognize factors that actually improve team performance.

Module 2: What Makes Teams Perform Well?

• Assess own collaboration-related preferences and traits (e.g., work styles, conflict styles, social sensitivity, and internal/external processing).
• Explain how a team’s collaboration preferences and traits relate to the team’s success and to expected contributions from individual members.
• Identify ways (and be motivated) to improve collaboration skills.
• Recognize factors that actually improve team performance.

Module 3: What do You Bring to the Team?

• Assess own collaboration-related preferences and traits (e.g., work styles, conflict styles, social sensitivity, and internal/external processing).
• Discuss own and teammates’ collaboration-related preferences and traits.
• Explain how a team’s collaboration preferences and traits relate to the team’s success and to expected contributions from individual members.
• Identify ways (and be motivated) to improve collaboration skills.
• Recognize factors that actually improve team performance.

Module 4: Conclusion

• Discuss own and teammates’ collaboration-related preferences and traits.
• Explain how a team’s collaboration preferences and traits relate to the team’s success and to expected contributions from individual members.

Unit 3: Basic Conflict Communication

Module 5: Conflict Management: Introduction

• Apply conflict recognition, Active Listening, and Assertion Messages skills jointly in a simulated situation.
• Choose approaches to conflict strategically rather than habitually.
• List features of Active Listening and distinguish between poor listening and Active Listening.
• List the features and components of Assertion Messages.
• Recognize when to deploy Active Listening and Assertion Messages.
• Students will be able to explain the importance of recognizing conflict early.

Module 6: Conflict Recognition

• Students will be able to explain the importance of recognizing conflict early.

Module 7: Conflict Strategies

• Choose approaches to conflict strategically rather than habitually.

Module 8: Active Listening

• List features of Active Listening and distinguish between poor listening and Active Listening.

Module 9: Assertion Messages

• List the features and components of Assertion Messages.
• Recognize when to deploy Active Listening and Assertion Messages.

Module 10: Conflict Communication Practice

• Apply conflict recognition, Active Listening, and Assertion Messages skills jointly in a simulated situation.
• List features of Active Listening and distinguish between poor listening and Active Listening.